As it turns out, I do more than fly around the world in premium cabins and sit in airport lounges. I leave the airport and wander around my destinations.
As it turns out, I do more than fly around the world in premium cabins and sit in airport lounges. I leave the airport and wander around my destinations.
With an hour and a half to kill before my flight, I popped into the SAS Lounge at Copenhagen Airport. As a Star Gold member, I was admitted to the Scandinavian lounge area rather than the Business Class lounge. While I did have access to the Servisair and Novis Lounges at the airport with my Priority Pass card (from having an American Express Platinum card), the lounge was nice and the Internet connection fast so I had no reason to justify lounge hopping.
The Scandinavian lounge is on the upper level, primarily overlooking the Business lounge.
The upper level has a few seating areas. One overlooks the concourse and looks into the lounge itself.
Another seating area spanned back to have landside views.
The middle area had a small area for snacks (salads, pita components, drinks, desserts) and a fireplace.
The gate for my Swiss flight was a bit removed from the central part of the terminal (where the SAS lounge was), so I left a bit early only to discover that our inbound aircraft was late.
Swiss 1273
Copenhagen (CPH) to Zürich (ZRH)
Saturday, March 24th
Depart: 8:15PM
Arrive: 9:33PM
Duration: 1 hour, 18 minutes
Aircraft: A321-111 (HB-IOF)
Seat: 6F (Business Class)
The flight was rather empty with 3 business class passengers (for 6 rows of seats) and a mostly empty economy cabin.
For a coach-style seat, the legroom was quite good.
Even for a short, intra-European hop, the flight came with a meal. I had ordered a vegetarian meal and with the sparse cabin, I didn’t get a look at what the other passengers were served:
The chickpea, pepper, cucumber, hummus, and lime dish had a short life as the best airline meal I’ve ever had. (The title was seized by the dinner service on LX180, Zürich to Bangkok, two days later.)
When I was booking my trip in December, I was squeezed by two factors: Limited advanced business class award availability and increasing swaths of fuel surcharges on many Star Alliance carriers for Aeroplan awards. For the outbound leg, the former was a larger problem than the latter, as I wound up scouring every United, Swiss, Singapore (before the good new days of occasional JFK-FRA J award availability), and, yes, even US Airways-operated transatlantic city pair for award availability. Even as the search dritfted towards fuel surcharge-imposing carriers, Lufthansa and Air Canada, my options were limited.
While it was not perfect, I came across UA 122 from Newark to Copenhagen, operated by a premerger Continental 757-200. I wasn’t particularly thrilled by its 5:30PM departure at the time of booking, but it was a lie-flat, fuel surcharge-free seat across the Atlantic on the day I wanted to fly. United announced yesterday that the route would be cut in September.
Three months later on the day before departure, I glanced at my email around 6PM and thought “I should remember to check-in soon” and pulled up my Aeroplan itinerary to be reminded of the departure time. It’s somewhat fortunate I did think to check-in, as I would have probably not considered leaving my office until the plane was already taxiing. Somehow, I had thought my flight was around 8:30 or even 9PM.
Therein lies the problem with this flight and many transatlantic flights for that matter in my book: It’s too early if you’re loosely sync’d to the eastern time zone. For our particular flight, FlightAware says it arrived at 7:17 CEST or 1:17AM EST. Ordinarily, I’d consider going to bed around 1 or 2AM EST, not waking up for a full day in Europe.
Having written enough of my first world problems in flight scheduling, it’s time to discuss the flight itself.
United 122
Newark (EWR) to Copenhagen (CPH)
Friday, March 23rd
Depart: 5:49PM
Arrive: 7:17AM
Duration: 7 hours, 28 minutes
Aircraft: 757-224 (N14121)
Seat: 3B (Business Class)
With departure comes the flight show.
The English menu read as follows:
The amenity kits are styled in the premerger, Continental package.
I had ordered an Asian vegetarian meal in advance of this flight. When the purser came around for meal orders, she had already checked what had been loaded aboard. I chose the Indian curry over selecting something from the menu.
Due to a bit of turbulence slowing things down, our meal service ran about two hours from departure, just prior to us starting our transatlantic track. In retrospect, the meal service during my first class experience on United p.s. in December felt like an eternity despite having a better flight attendant to passenger ratio. United’s three-cabin 757-200’s used for p.s. have a single flight attendant for a first class cabin of 12 passengers; Continental’s two-cabin 757-200’s used for mostly transatlantic BusinessFirst service have a single flight attendant for a cabin of 15 passengers (after discounting a seat used for crew rest purposes).
I awoke off the coast of Denmark to the start of our breakfast service.
This trip and its sampling of international business classes brought me newfound appreciation for the value of a good seat. Overall, this seat seemed a bit cramped compared to premerger United lie-flat seats on United’s 747, 767, and “select” 777’s and I’m not abnormally tall.
Arrival services in Copenhagen were a bit disappointing as unlike many other BusinessFirst-serviced cities, United has not made arrangements for showers or day rooms for arriving passengers in Copenhagen. With at least one widebody ahead of us, passport control took roughly twenty five minutes, from which I made my bleary eyed way into the city to explore before my flight to Zurich.
One Mile at a Time mentions that Hyatt is offering a 90-day trial of its mid-tier Platinum status for Visa Signature card holders. Notably, Platinum status comes with free internet access when staying at Hyatts.
As I alluded to earlier, I booked a second business class Star Alliance award with Aeroplan in December during the business class for the price of coach “glitch.” Coupled with the Aeroplan transfer promotion, the award cost 50k Membership Rewards points (all from my Amex Platinum signup bonus) in addition to taxes and fees.
When I booked my trip to Sydney and Auckland, I transfered 76k Membership Rewards points to Aeroplan. At the time, Aeroplan was offering a 25k mile bonus if 100k miles were transfered from a single program. I went ahead and transfered an additional 24k points to Aeroplan, waited a few days for the points to post, and then transfered an additional 26k points to Aeroplan. Fortunately for me the booking glitch lasted while I waited for my bonus points to post, allowing me to book this Asia 1 business class award (normally 125k miles) for 75k Aeroplan miles which I obtained by transferring 50k Membership Rewards points to Aeroplan.
From credit card signups, promotions, and actual flying, I’ve wound up with globs of frequent flier miles and I want to make the most of them. Since I was on a United revenue ticket for my trip to Europe in January, I did not make use of my US Airways Grand Slam-obtained Dividend Miles as I had originally planned to. Since US Airways places Thailand and Singapore into its “South/Central Asia” award category (and thereby requiring 160k miles instead of 120k for first class), planning a trip there using Dividend Miles instead would not be as efficient.
Since this trip was booked roughly three months in advance, scarce award availability on other transatlantic flights and fuel surcharges from Aeroplan on Lufthansa-operated segments led me to pick my routing via Copenhagen and Berlin on United. As I have never been to Denmark and last visited Berlin in 2005, both stops were reasonable concessions to make.
A further constraint of award travel are the routing rules imposed by the airlines. IATA-set maximum permitted mileage (MPM) figures between city pairs can be used to validate revenue ticket routings. The MPM for EWR-TYO is 12511 miles via the Atlantic and 8084 miles via the Pacific. For comparison, the great circle distance is 6751 miles.
On a similar vein, MPM’s can be used to validate award tickets with some carriers. United permits the MPM to be exceeded by 15%. Aeroplan permits a (comparatively) meager 5% overage. Since this is an Aeroplan award ticket, these rules gave me 13136 miles to work with in each direction for travel via the Atlantic (practically speaking, this means “via Europe” both ways due to distance restrictions and the Star Alliance route structure). I made the most of it on my outbound leg (at 12979 miles) and comparatively less on my inbound leg (at 10666 miles).
As a continuation of this mental exercise, we could validate the itinerary as a EWR-BKK award. The MPM for EWR-BKK is 11734 miles via the Atlantic and 10648 miles via the Pacific; the MPM+5% is 12320 and 11180 respectively. While this works for the outbound journey, my now convoluted return from Bangkok (BKK-NRT-IST-TXL-EWR) exceeds the limit at 13555 miles.
Given these constraints, I arrived at my trip itinerary: Newark to Copenhagen to Zurich to Bangkok to Tokyo to Istanbul to Berlin to Newark. Aeroplan permits two stopovers (a stop over 24 hours) in addition to the destination itself; I’m stopping in Zurich, Bangkok, and Tokyo. I have extended layovers in Copenhagen, Istanbul, and Berlin.
As a result of some plans to take the Amtrak Coast Starlight from San Jose to Los Angeles not going quite to plan (I would have only had a few hours in Los Angeles to sleep before catching a plane back up to SFO so I could pick up my existing flight back to New York), I had a prepaid reservation at the Hyatt Regency Santa Clara to make use of.
Interestingly, it was cheaper to stay at this Hyatt Regency, a “full service” Hyatt location, over a few nearby Hyatt House and Hyatt Place locations. As a current Hyatt Diamond member, this translates into a 1k point amenity (instead of 500). Further, as this location’s lounge is closed on weekends, I picked up a further 2.5k point bonus, bringing my total for the stay to about 4k points for $80 before considering the ongoing Hyatt promotion.
For perspective, a category 1 award night (in a standard, non-suite room) runs 5k points.
As one of the gotchas of the switch over to the legacy Continental systems of the merged United Airlines, the powers which be decided to reduce the distances between many city-pairs. While some of these were understandable changes (when the airport moved but the mileage did not change) but many were inexplicable. The Atlantic shrank. The continental United States shrank. The Pacific shrank.
A while back, United ran a major ad campaign in New York. When reports first surfaced of this problem on FlyerTalk, I was unable to find any photos on Google Images of one particular billboard. As a result, I was quite thrilled when I, bleary-eyed from a redeye into Newark, came across a sign in the concourse:
Yesterday, United announced to FlyerTalk they would reverse the mileage changes and retroactively fix flights which had credited in the meantime.
Admittedly, much of my discussion on this blog frequently focuses on very first world problems. For example, my upgrade did not clear on my American flight to San Francisco last night. (It’s hard to complain when I was on a $109.40 all-in fare.)
Meanwhile, United moved its computer systems over to premerger Continental’s to provide a unified passenger system. My miles, upgrades, and reservations transfered flawlessly while they did not for others.
colpuck on FlyerTalk reminds us that if (temporarily) losing our miles is the worst thing that can happen to us, we’re in pretty good shape:
Last night while we were fretting over the system merger and deciding whether or not the world would come to and end it actually did for some. Tornadoes moved through AL, KY, and IN killing 73 people.
Greg Cook hugs his dog Coco after finding her inside his destroyed home in the East Limestone, Ala. on Friday, March 2, 2012. A reported tornado destroyed several houses in northern Alabama as storms threatened more twisters across the region Friday (AP Photo/The Decatur Daily, Gary Cosby Jr.)
Mr. Cook has his dog and we have our airline. We have all lost some and we have all won some. It is just a question of degrees.
I’m a bit late to the party, but Jetblue is having a 20% off sale on flights between 5/1 and 6/13 booked today.
As an additional perk to those of us flying home on American, they gave us access to the International First Class lounge at LAX.